There’s a battle going on in the sky where the contenders periodically present their new products like Apple presents the new iPhone at a keynote: the first and business class. They are complex products formed by the seat design, the amenity kit, the menu, the service and the extras offered. This is a mixture of hardware, software (the inflight entertainment) and human touch.
I’m going to review the business and first class of Emirates on the Airbus A380. Be aware that, especially for the business class, the configuration is different if you fly on a Boeing 777. Don’t worry, when you book the flight you will see the aircraft. Although the aircraft can be changed last minute due to operative reasons, this occurrence is extremely rare especially between different planes like the 777 and the a380, which are basically the only two planes in Emirates fleet. Let’s start with the business and, in the next article, let’s finish in style with the most luxurious product.